Customer Relations & Logistics Administrator - Marine Coatings Industry

Join PT. TENINDO MAKMUR SEJAHTERA, a leading distributor of high-quality marine coatings, and take your career to the next level in Bali’s thriving logistics and customer service sector. As a Customer Relations & Logistics Administrator, you will play a crucial role in maintaining seamless customer relationships and optimizing our logistics operations. In this dynamic role, you will be responsible for managing customer inquiries, ensuring timely delivery of marine coatings, and coordinating with our distribution network. This is your chance to leverage your skills in a company that values innovation and customer satisfaction.

PT. TENINDO MAKMUR SEJAHTERA is a trusted name in the marine coatings industry, serving clients across Indonesia. Located in the vibrant city of Denpasar, Bali, our office is a hub of activity where you will have the opportunity to work with a diverse team of professionals. Every day, you will be at the forefront of our operations, ensuring that our customers receive the best service and our products reach their destinations efficiently.

As a Customer Relations & Logistics Administrator, you will use tools like ERP systems, logistics management software, and customer relationship management (CRM) platforms to streamline our processes. You will also have the chance to work closely with our sales and marketing teams to ensure that our customers' needs are met and exceeded. This role offers a unique blend of administrative, customer service, and logistics skills, making it an ideal position for someone looking to grow their career in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and complaints, ensuring timely and satisfactory resolutions.
• Coordinate with our logistics team to ensure the efficient and timely delivery of marine coatings to customers.
• Monitor and maintain our inventory management system to ensure optimal stock levels.
• Prepare and maintain accurate records of customer interactions and logistics activities.
• Assist in the development and implementation of logistics and customer service strategies.
• Collaborate with the sales and marketing teams to ensure customer satisfaction and retention.
• Participate in training and development programs to enhance your skills and knowledge.
• Contribute to the continuous improvement of our customer relations and logistics processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Minimum of 3 years of experience in customer service, logistics, or a related field.
• Proficient in using ERP systems, logistics management software, and CRM platforms.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with the marine coatings industry is a plus.
• Fluent in both English and Indonesian.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

Lowongan Terkait